Support

Last updated October 23, 2026

Getting started

Run setup once (each step has Skip for now). The dashboard tour opens the first time; reopen it from How it works.

Something not working?

• Close the Call Assist window and open it again from the desktop shortcut.
• Open Check that everything works.
• Carrier page changed? Tell us which carrier and which page.

Contact us

Email: [email protected]
Support is by email. We reply within 2 business days (Monday to Friday, Central Time).

What to include

• Your account email and the Call Assist version (on the About page).
• What you clicked, what happened, and which carrier/page.
• A screenshot helps, with client details covered.

Never email SSNs, driver's license, bank numbers, passwords, or client health or personal details.

More

What's new · Open-source notices

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