Privacy Policy
Last updated October 23, 2026
This is how Call Assist ("we", "us") handles information, in plain English.
Client information stays on your computer
Client details you type or that are transcribed from your calls are stored on your own PC. We do not upload them to our servers.
What Call Assist never stores
No SSNs (not even the last 4), no driver's license numbers, and no bank, routing or account numbers.
Passwords
Your carrier logins stay in your Chrome password manager. Call Assist never reads, stores or sends your passwords.
What our license server keeps
Only your account email, a seat/computer identifier, your plan and your license status. That is what lets us check your subscription.
Payments
Payments are handled by our payment processor. We do not store your card details.
Optional add-ons
If you turn on an optional speech-to-text service or add your own AI key, audio or text is sent to that provider so it can do its job, under its own privacy policy. They are off unless you turn them on.
We don't sell your data
We never sell or rent your information or your clients' information.
Deleting your data
Email us and we will delete your account information from our license server. Data on your own PC is yours to delete at any time.
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